Legal

Refund & Returns Policy

Last updated: 2026 · This page applies to https://balmorexofficial.com

60-day money-back guarantee

We want you to feel confident about your purchase. Qualifying orders of Balmorex Pro are covered by a 60-day money-back guarantee, starting from the date of your original purchase.

How to request a refund

1. Email support@balmorex.pro within 60 days of your original purchase date, including your order number and the email address used at checkout.
2. Our support team will confirm your order details and provide return instructions, including the return address, if a physical return is required.
3. Once your return is received and/or your request is verified, we will process your refund to the original payment method.

What qualifies

• Requests must be made within 60 days of the original purchase date.
• The guarantee applies to orders placed through our official checkout page.
• Please retain your order confirmation email, as it will be needed to verify eligibility.

Processing time

Once a refund is approved, please allow your bank or card issuer up to 5–10 business days to reflect the refund, depending on your financial institution.

Shipping costs

Original shipping charges (where applicable) may not be refundable. Any conditions specific to your order will be communicated by our support team when your refund request is processed.

Questions about your order

If you have any questions about a refund, return, or the status of your order, contact us at support@balmorex.pro and our team will help directly.